Privacy Notice

Who handles your information

Jason Rogers, an individual trading as Rogers Technical Design, is the data controller for personal information collected through this website. Contact rogerstechnicaldesign@gmail.com about this notice or your information.

Information and purposes

• Inquiry details: your name, email, optional company and phone number, project type, description, target date, requested deliverables, and attachments. We use these to evaluate and respond to your request, prepare a quote, and support your project.
• Order and support information: design purchased, order identifiers, payment status, purchase email when available, access-token records, and support correspondence. We use these to verify purchases, provide licensed downloads, resolve access or billing questions, and keep business records.
• Technical information: IP-derived security identifiers, request timing, browser or device information, and error information may be processed to operate the website, prevent abuse, and investigate problems.

We do not require a customer account for digital purchases. Avoid submitting sensitive personal information or confidential third-party material that is unnecessary for your request.

Legal bases

Where applicable, processing relies on taking steps at your request before a contract and performing that contract for inquiries and purchases; legitimate interests for website operation, security, fraud prevention, and customer support; legal obligations for required records; and consent where a particular activity requires it. You may withdraw consent without affecting processing already carried out lawfully.

Who receives information

We use Lovable Cloud and its infrastructure providers for website hosting, private inquiry and file storage, and technical operation. Email service providers process correspondence and any enabled inquiry or purchase notifications.

Paddle, our Merchant of Record, receives information needed to sell digital products, manage payments, handle refunds, comply with tax requirements, and issue invoices. It processes checkout payment details under its own Privacy Policy; we do not store full card details.

Information may also be shared with professional legal or accounting advisers where necessary, or with authorities where required by law. We do not sell your personal information.

Retention

Inquiry details and attachments are kept while evaluating and supporting your request and for as long as reasonably necessary to maintain related project records. Order and support records are kept as needed to support ongoing license and download access, meet applicable accounting or legal obligations, and resolve disputes. Technical records are kept as needed for operation and security.

When information is no longer needed for these purposes, it will be deleted or anonymized, subject to legal retention requirements and provider backup cycles. Contact us to request deletion; payment-provider records may be subject to separate legal requirements.

Security and rights

We use appropriate technical and organizational safeguards, including encrypted connections, private file storage, restricted access, and purchase verification for production downloads. No online service can guarantee absolute security.

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing of your information. Contact us using the email above. We may need to verify your identity and will respond within applicable legal deadlines. You may also complain to the relevant privacy authority where that right applies.

Cookies and browser storage

Essential browser storage or cookies may be used by the website, hosting services, and checkout to maintain functionality, security, and payment sessions. This website does not currently include advertising cookies or a dedicated cookie-based analytics tool in its own pages. Payment providers may use their own cookies under their policies.

You can manage cookies and local storage in your browser settings; blocking essential storage may affect checkout or other functions.